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IT Support

What does it take for a business to be a well-oiled machine? In today’s marketplace, technology plays an integral role. It facilitates employee productivity. Contributes to overall performance and safeguards data security. Without technology, a company runs the risk of obsolescence through the inability to compete.


What can you expect as a Merlin customer?

Peace Of Mind – Once we start working with our customers we make every effort to protect and manage their network.  

Reliable Support – We provide the level of attention your business requires. Live and online support after hours and on weekends. We’re there when you and your network need us.

Less Downtime – We’ll anticipate failures before they happen, and proactively resolve them so they don’t affect your business.

Fewer Disruptions – Maintenance services can be performed remotely, and overnight, so you can focus on your business, not on IT.

Predictable Budgeting – We don't hide fee's or markup any equipment.  Our hourly rate is a static cost and when we purchase equipment and bill our customers for it, they only pay what we paid.  

Leverage Technology Better – We’ll provide insight as to how to improve your systems so your business is always moving forward.  Annual planning of an IT budgets is always recommended and we work with our customers to keep those costs as low as possible.  

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